Fix the team, not the people.
Diagnostics and facilitated work for teams under strain — merged, remote, rebuilt or newly formed. We measure psychological safety, conflict and trust, then rebuild the working agreements that hold them.
1 week
Diagnostic turnaround
2–4
Facilitated sessions
Anonymous
Assessment and interviews
Re-measured
At 90 days
The problem
The problem is rarely the people. It is what they have agreed to tolerate.
Teams do not lose performance in one event. They lose it in a hundred small silences: the concern nobody raised, the decision nobody owned, the disagreement that went quiet and then went underground.
You will recognize this if
- →Meetings are polite and decisions get relitigated afterwards
- →One or two voices carry every discussion
- →Bad news reaches leadership late, if at all
- →The team was merged or restructured and never re-formed
The process
How the work runs
Every engagement runs the EmpacITy Loop. It is why the change survives the last session.
- 01
Diagnose
Anonymous psychological-safety assessment plus short confidential interviews. You see themes, never attributed quotes.
Week 1
- 02
Reflect
We present the findings to the team, not just the leader. Naming it in the room is half the intervention.
Week 2
- 03
Surface
A facilitated simulation puts the team under real constraints so the dynamics show up live rather than in theory.
Weeks 2–3
- 04
Recontract
New working agreements: how decisions are made, how disagreement happens, how bad news travels.
Weeks 3–4
- 05
Re-measure
The same assessment at 90 days. If the numbers have not moved, we come back and say so.
Day 90
What you get
- ✓Anonymous team diagnostic with benchmarked scores
- ✓Confidential interview themes report for the team leader
- ✓Findings session facilitated with the whole team
- ✓Live simulation and structured debrief
- ✓Written working agreements owned by the team
- ✓90-day re-measurement and movement report
What changes
90
Days between baseline and re-measurement
3
Dimensions measured: safety, conflict quality, trust
1
Team charter the team wrote itself and will defend
Investment
No mystery pricing.
Indicative ranges so you can size a budget before you speak to us. Final scope is quoted after the diagnostic.
Diagnostic only
from $3,800
Assessment, interviews and a findings session with the leader.
Diagnostic + rebuild
from $12,000
Full diagnostic, simulation day, recontracting session and 90-day re-measure.
Multi-team program
from $34,000
Three or more teams with comparative reporting for the leadership group.
Measure it before
you manage it.
Start with the diagnostic. If the data says the team is fine, we will tell you that and stop there.
Request a team diagnostic